Every product on our site has been carefully selected to ship by a specific shipping method. We will use one of three shipping methods:
When your order ships, you will receive an e-mail indicating your tracking number. You can track your package online or via phone with the carrier. Feel free to contact us for any concerns on the progress of the shipment.
|
Shipping Method |
Transit Time |
|
Standard Ground |
1-5 days |
| Truck Freight | 3-10 days |
| White Glove Delivery | 7-10 days |
Regular, small and lightweight parcels are shipped via FedEx and UPS. Transit times vary nationwide from 1-5 days.
No signature is required (unless delivered to a business location). The driver will leave your parcel in a dry and safe area in case no one receives the package or leave a note with directions in obtaining your parcel if there is no safe location to leave it.
For bigger items, transit times vary from 3-10 business days. Items will be delivered to the curbside only. The customer is accountable for bringing the items inside their home.
The carrier will deliver during business hours, from Monday thru Friday. You will receive a call to schedule an appointment, giving you a 4-hour window. Incurred charges are given for missed schedules.
Assembly Service: None
Packaging: Product will be left in its original packaging. Be sure to check the package(s) at the time of delivery. For any damages, please refer to Returns.
A 2-man team will bring your item inside your home, place it in the room of choice, unpack it and remove the debris. Transit time for White Glove delivery is typically 7-10 days.
The carrier will deliver during business hours, from Monday thru Friday. You will receive a call to schedule an appointment, giving you a 4-hour window. Incurred charges are given for missed schedules.
Assembly Service: Although not always guaranteed, some carriers may offer light set-up (e.g. pieces will be screwed or bolted together, set pieces next to each other, or on top of each other) limited to 30 minutes. Electrical, plumbing and component hookup services are not included.
Packaging: The carrier will remove and dispose all packaging. Be sure to check the package(s) at the time of delivery. For any damages, please refer to Returns.
We offer same-day or next-day order processing depending on the time it was placed.
Our warehouses process and arrange your order as fast as possible. Refer to our “Ships in” estimates found on the "Shipping" section of each product page.
Most of our items ship quickly. Customized products have longer processing times to fit your requests.
We ship to the contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, Canada or the Virgin Islands at this time. As of the moment, we do not deliver to PO or APO/FPO boxes, except for rural PO addresses.
For overseas shipping, use freight forwarder's address as the delivery address.
For multiple shipping addresses, simply place a separate order for each address.
Items ordered together may be shipped separately. Shipping charges (if any) include order processing, item selection, packing and transportation.
Inform us by adding a “note” on your cart or you may contact us directly.